in|MOTION as transformation solution for mobile offerings

easyCredit is the consumer credit of the cooperative financial group Volksbanken Raiffeisenbanken. TeamBank's credit is characterised by flexible maturities, customisable rates and the possibility of premature repayment.

Project

adesso has implemented an application for the operating systems iOs and Android for easyCredit so that customers can now manage their finances via smartphone. At all times, the bank customer has a complete overview of his contract data and can adapt products to his own situation.

Whether the sales overview, account information, the available financial reserve or the easyCredit card's activation value, the easyCredit customer is given full transparency and maximum security, which is in no way inferior to the stationary solutions of online banking.

Result

"We are very pleased that the app that is now introduced is so well accepted by our customers and is so positively evaluated in the app markets of Apple and Google. With the app, our products and services are always available to our customers exactly where and when the customer needs them. We are now also able to meet the needs of our customers with our tailor-made and optimal offers," says easyCredit's customer management.

Liquidity management, access to all contract data and the possibility of updating personal data and contact information are also part of the app functionality as is the quick overview of credit and ticket bookings. In addition, the customer benefits from individual action offers.

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