In addition to their broad understanding of technology, our account managers have an excellent feel for what clients want. After all, their role is to present the whole of the adesso group’s portfolio to the client. This portfolio includes strategy consultancy, IT consultancy, software development services, application management, maintenance, operation and hosting.
Account managers are the client’s point of contact for custom-built software development and for e-commerce and content portals. These sales experts are also needed for development projects that are based on Microsoft, IBM, Oracle, SAS or open source platforms. They provide advice and act as a bridge between what the client wants and the large range of services we can provide.
There is one skill that all of our account managers have in common: the ability to listen! This enables them to understand what our clients want and need. It means they can offer tailored solutions. And this in turn means they can impress our clients!
Internally, the account managers work together with the key players from the adesso Delivery team. Externally, they are available to assist clients. They reach out to our clients, launch campaigns that focus on certain elements of our portfolio and oversee our events.
Being an account manager at adesso also involves being excellent at networking, both internally and externally.