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More than ever, companies need to take the networked customer seriously and cultivate the relationship with them accordingly on all channels. Those who do not follow suit will be seen in a negative light and lose market share. This makes the customer the pivotal point across all industries. In my blog post, I explain why disruptive technologies such as chatbots are the driving force here.

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Companies increase productivity in application development by using low-code platforms. Low-code is a visual development approach that allows users with varying levels of experience to create web and mobile applications using a graphical user interface. Non-technical developers (‘citizen developers’) are saved from having to write the code, while complicated infrastructure and installation tasks are abstracted for professional developers. Together, developers can create, evolve and publish applications in a fraction of the time it would otherwise take using traditional development methods.

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