
adesso Blog
10.12.2024 By Stefan Konen and Jean Adler
Customer Centricity – The Path to Omnichannel Excellence
A recent study we conducted on customer centricity confirms that retail companies have recognized the importance of this topic for the future. But what does omnichannel excellence mean and what does it take to successfully put the customer at the center? We make the connection and explain how to generate enthusiasm where it is expected and exactly as it is expected.
Read more09.12.2024 By Ertan Mutlu
Smart Sourcing: Application Management Services
In this blog post, I will take a closer look at the concept of smart sourcing in the area of application management services (AMS). In contrast to traditional AMS approaches, which are often rigid and not very flexible, smart sourcing offers companies the opportunity to manage their IT landscape in a targeted and efficient way.
Read more06.12.2024 By Stephen Lorenzen
Efficiency and innovation in all market roles
The energy sector is facing major challenges: increasing demand, pressure to decarbonise and volatile prices. Artificial intelligence, in particular generative knowledge agents, offers solutions here. These assistants link knowledge with external factors, enabling more precise forecasts and fact-based decisions, reducing risks, optimising maintenance and increasing operational efficiency. In this article, I will show how GKAs can change the energy industry.
Read more05.12.2024 By Edin Mujezinovic
Efficient IT security with Microsoft Managed Security Services
IT security is complex, there is a shortage of skilled workers and the threats are increasing. How can companies protect their data and conserve resources at the same time? In my blog post, I explain how you can relieve the burden on your team, ensure 24/7 protection and dynamically adapt security strategies to new challenges with Microsoft Managed Security Services from adesso.
Read more03.12.2024 By Siver Rajab
Recognising CSF and the KPIs obtained from it
This blog post explains how companies can identify critical success factors and derive key performance indicators from them.
Read more02.12.2024 By Bernd Steiner and Sven Sethmann
Software Testing at adesso – Anyone Can Do That?
Software testing at adesso: It's more than just finding bugs! Contrary to the widespread cliché that testing is either easy or boring, in our blog post we show you just how multifaceted the work of a software tester really is. At adesso, testing plays a central role in every project and is supported by a wide range of communities and development opportunities.
Read more29.11.2024 By Christina Sendker
Promoting more sustainable IT through Green Software Workshops for insurers
The increasing energy consumption in IT is a major challenge for insurers. With the Green Software Workshops from adesso, we support you in initiating a sustainable IT transformation. From energy-efficient programming to the use of renewable energies – our workshops provide practical approaches and tools for reducing the ecological footprint and lowering operating costs. In my blog post, I present our Green Software Workshops in more detail.
Read more28.11.2024 By Nehir Safak-Turhan
The symbiosis of regulation and innovation – regulation as a catalyst for AI in finance?
Regulation is driving AI-based innovations in banking! Even if, at first glance, regulation with its strict rules and requirements is perceived as a brake on innovation, in many cases it sets the rules that ensure legal certainty and orientation. In this blog post, I will take a closer look at the impulses from a regulatory perspective that strengthen this symbiosis.
Read more27.11.2024 By Libero Raspa
Current Areas of Application of AI in the Banking Sector
AI is revolutionising the banking sector and opening up a wide range of opportunities to increase efficiency, better respond to customer needs and meet regulatory requirements. From intelligent chatbots to automated credit processes and real-time fraud detection, AI is changing the way banks operate and interact with their customers. This blog post provides an overview of the current possibilities for using AI in the banking sector in the front and back office, as well as in the regulatory environment.
Read more