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From step counters to sleep trackers and breathing coaches – smart health gadgets are a breath of fresh air in the office! With technologies such as smartwatches and fitness trackers, employees can keep an eye on their health, reduce stress and even prevent illness. This opens up new opportunities for companies to promote the well-being of their workforce and at the same time reduce sick days. adesso supports companies in integrating these innovations – securely and in compliance with data protection regulations. Find out more in my blog post.

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Industries

20.11.2024 By Dominik Schmohr and Ann-Kathrin Brys

Customer service of the future

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The customer service of the future in the insurance industry will be based on fast, seamless and personalised interactions. Thanks to digitalisation and AI, insurers will be able to support their customers around the clock and across all channels. In our blog post, we show how automated processing and proactive communication can optimise the service experience to meet the increasing demands of customers.

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Inside adesso

FabCon Europe 2024 attracted IT professionals, developers and industry experts from around the world. Microsoft presented exciting innovations and updates for its data platform in Stockholm. Microsoft impressively demonstrated where the journey is headed in terms of data architecture, AI-based workflows and Python integration. In this blog post, I would like to share some insights into the most interesting moments and key takeaways that I took away from FabCon.

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Industries

18.11.2024 By Wolfgang Weber and Christian Blank

The transformation from a gas to a hydrogen network

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The path to complete decarbonisation will also have a massive impact on gas network operators: parts of the infrastructure will probably no longer be needed in the long term, while other parts will have to be upgraded for operation with hydrogen. In this blog post, we outline a procedure for preparing the switch to hydrogen. The data required for this can also be used for other purposes.

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Industries

14.11.2024 By Milena Sprysz and Niazmina Nasserie

Medical devices and sustainability: where high-tech meets greenfield

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Medical technology and environmental protection may seem far removed from one another, but the future demands environmentally friendly solutions in healthcare. But how do you develop sustainable medical devices that are safe and environmentally friendly? In this blog post, we take a look behind the scenes and show how to combine high-tech with environmental responsibility.

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Industries

AI is changing entire industries. How do companies communicate the use of AI technologies and what influence does the technology have on customer benefit? As part of my master's thesis, I looked at the transformation of the banking industry. In this blog post, I provide a brief insight into the research results, highlight opportunities and risks, and describe the perspective of bank customers.

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Digital Experience

In today's business world, every customer interaction is a valuable opportunity that must be positively remembered. In my blog post, you will learn why excellent customer service is crucial for brand loyalty and how companies build long-term customer loyalty through personalised experiences and AI-powered innovations. I will also present international best practices and the role of social media in customer communication.

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Methodology

11.11.2024 By Milena Fluck and Daniel van der Wal

Creativity techniques

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Creativity techniques help develop ideas and innovations. In our blog post, we explain how you can use methods such as mind mapping, brainstorming or storyboarding to make your creative work more efficient and how generative AI can serve as a helpful assistant in this process.

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Methodology

07.11.2024 By Thomas Zühlke

Cloudy with a Chance of Diamonds

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To successfully transport an application to the cloud, it is not only the technical parameters and a functioning infrastructure that are crucial. It is much more important to consider all facets of the software and align it with the corporate strategy. adesso's analysis approach creates an overall technical and business picture that makes sustainably successful cloud use possible in the first place.

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